We’re proud of our April 2025 Net Promoter Score (NPS): 73

A huge thank you to our clients who participated in our April 2025 NPS survey. You continue to give feedback that helps us provide the best possible service and RADIUS platform experience. We’re pleased to share we achieved an NPS of 73 in our recent survey, which is more than 20 points higher than industry benchmarks!

CREtelligent’s NPS Results from April 2025

National Industry Benchmarks

(source: SurveyMonkey.com, 3/31/2025, SurveyMonkey Industry Benchmarks)

We Hear You!

The NPS Survey also gives clients the ability to comment on their experience with CREtelligent. We regularly see client feedback come through speaking to the ease of using our RADIUS platform and the incredible service experience they’ve had with our team.

But let’s be honest. We also get some constructive feedback, and we take that to heart. We address each one, and the outcome is generally improvements with the platform or processes we can manage more smoothly for our clients. We love this feedback and use it to continue to improve our clients’ experience.

Say What? Feedback from the Survey:

“Being able to put in the town’s Map & Lot #’s in order to find rural lots is great”

“Great site [RADIUS] that is easy to utilize and navigate”

“It ALWAYS works…and when we’ve had questions, the responsiveness has been fantastic!”

“Most importantly… the reports are easy to use even for people who are not tech savvy like me”

“The online platform [RADIUS} is amazing, and client support is always very helpful and great to work with”

“RADIUS is awesome, and my account manager is the best ever”

“Great communication. As the process went on the communication got even better, keeping me in the loop and knowing where our reports stood”

“Responsive, diligent, and punctual”